Refund policy

Our first-bag guarantee

If your first bag from us isn't right for you, email info@buddhabeanscoffee.com within 30 days of delivery with your order number. We'll refund the full price of that bag. You don't need to send it back.

Damaged, lost or incorrect orders

If an order arrives damaged, goes missing in transit, or isn't what you ordered, contact us within 30 days of delivery. If the package arrived damaged, please include a photo. We'll replace the item or refund it.

Subscriptions

You can skip, pause or cancel your subscription anytime before your next renewal date from your subscription account at buddhabeanscoffee.com/tools/recurring/login. If a renewal order arrives damaged, lost or incorrect, the terms above apply.

Returns

Coffee is a food product, so we can't accept returns of opened bags. You never need to send a bag back to get a refund under this policy.

How refunds are paid

Refunds go back to your original payment method. Your bank or card issuer may take a few business days to post the credit.

Questions

Email info@buddhabeanscoffee.com with your order number.